HVAC Service Sales Development Rep at Johnson Controls summary:
The HVAC Service Sales Development Representative is responsible for establishing and nurturing service relationships with customers, focusing on selling renewable maintenance agreements. This role involves conducting sales calls, developing territory marketing plans, and using sales tools to increase business opportunities. The ideal candidate should have a strong sales background, technical aptitude in HVAC systems, and exceptional presentation skills.
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
What you will do
The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business! The chosen candidate will be responsible for initiating, establishing, and building profitable service relationships between new customers and JCI. Focus on selling renewable maintenance agreements as the key building block for establishing these relationships. The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch. Uses sales tools to plan and document sales progress as well as increase business opportunity in current accounts. Expected to obtain and close business on a monthly basis.
How you will do it
Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.
Contacts prospective customers and schedules appointments. Builds a referral network to identify new customers.
Conducts sales calls designed to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment.
Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice. Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understands the customer's business and speaks their language.
Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution.
Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process.
Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means. Knows when to call for assistance from management to keep the sales process moving.
Develops and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy. Attends and presents at trade shows. Participates in professional organizations.
Represents Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance.
This role can be performed out of our Manchester, NH or Lynnfield, MA offices.
What we look for
Required:
Preferred:
Aptitude for technical knowledge with high level of attention to detail
Enviable presentation skills complete with the ability to captivate in both individual and group communications.
Selling of "service" and intangibles
Exposure to sales methodologies, standards, and disciplines.
Bonus Qualifications
Knowledge of Building HVAC Systems
Knowledge and experience in SalesForce.com
Post-secondary education
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Keywords:
HVAC sales, service agreements, customer relationship management, renewable maintenance, building solutions, sales development, territory marketing, Johnson Controls, sales tools, technical sales
