Direct Support Supervisor at Mosaic summary:
The Direct Support Supervisor oversees the operations of residential and day service programs, ensuring compliance with regulatory and accreditation standards while managing staff and resources. The role requires a strong emphasis on leadership, team collaboration, and operational excellence to meet the needs of the individuals served. In addition to supervising staff, the supervisor plays a crucial role in strategic growth and maintaining a safe and supportive environment.
We’re looking for a Direct Support Supervisor to join our team!
Directs and supervises the operations of intermediate residential and/or day service programs and ensures operations are in compliance with all regulatory requirements, accreditation standards, and within the assigned budget. Duties include overseeing service delivery and the programmatic process. Works in collaboration management and clinical team members to oversee the overall operations of the agency, including human resources, financial management, and development and supervision of staff. Fulfill daily operational and clinical needs, while participating in and contributing to the strategic growth of the program.
Who will love this job:
- A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations
- A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”
- A mediator - you naturally draw people together and are a catalyst for building trusting relationships
- A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments
What YOU’LL Do:
- Responsible for hiring, training, supervising, coaching and developing staff to achieve desired results and maximize employee engagement and needs of each person served is met.
- Monitors the direct delivery of assigned services to ensure compliance with all regulatory and accreditation standards. Assures licensing readiness and follow up on plans of correction.
- Oversee the quality of programmatic, health and habilitative services by ensuring all needs of people served are met and personalized for each person.
- Ensure the needs of people served, the program and the employees are met through an effective on call and emergency notification and response team.
- Assist in budget development, monitor program revenue, expenses and oversee banking accounts of people served.
- Ensure all environments (living, working and day services) and company vehicles are maintained in a safe and sanitary manner for all employees and people served.
- Establish and maintain open communication with staff, persons served, families/guardians and any external stakeholders responding to needs timely and accurately.
What YOU’LL Get:
- Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
- Education Assistance to further your education or develop your career
- Health, Dental, Vision, Prescription options available
- Professional & Personal Development Opportunities
- 403b Retirement Plan
- Paid Time Off that starts accruing your first day
Schedule: Generally Monday-Friday 9a-5p/Some Nights/Some Weekends/Some On Call Responsibilities/Flexibility Required
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
- Bachelor's Degree in a related field.
- Minimum of four years of experience in a related field, with one year in a supervisory or management capacity.
Keywords:
Direct Support, Supervision, Residential Services, Compliance, Staff Development, Health Services, Quality Assurance, Program Management, Budget Management, Leadership
