Commercial Security Systems Account Executive at Johnson Controls summary:
The Commercial Security Systems Account Executive is responsible for promoting and selling Johnson Controls Security services and technology within a designated territory. This role involves developing customer relationships, securing new business, and ensuring customer satisfaction through product knowledge and follow-ups. The position requires strong sales skills and a proactive approach to identifying and closing sales opportunities in the commercial security market.
Build your best future with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
- Competitive base salary and a comprehensive bonus program.
- Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
- Extensive product and on the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Providing Scheduling and management support.
- JCI Employee discount programs (The Loop by Perk Spot)
Click on this link to learn more about JCI: https://youtu.be/pdZMNrDJviY
What you will do
The Commercial Sales Executive is responsible for promoting and selling Johnson Controls Security services and technology within an assigned territory, leveraging relationships, and closing new business for Johnson Controls Security and ensuring customer retention. This person is the Johnson Controls Security "brand steward", charged with telling the Johnson Controls Security story and clearly demonstrating that Johnson Controls Security is the leading electronic security provider. The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing, and discontinued Johnson Controls Security Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.
How you will do it
Adhere to current Johnson Controls Security policies, procedures, products, programs, and services. Create new market share by selling Johnson Controls Security products and services to new local commercial customers.
Sell additional products and services to existing accounts that continue to present new sales opportunities.
Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations.
Renew existing customer agreements.
Responsible for resale opportunities within an assigned territory Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
Follow up with prospects.
Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research. Obtain referrals and work with Centers of Influence.
Process work order and complete all paperwork in accordance with approved and standardized procedures.
Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
What we look for
Required
High school degree or equivalent required.
Ability to take initiative, have a strong desire to succeed without compromising their integrity and the company’s by establishing relationships based on listening and customizing solutions that will solve prospective clients’ problems.
Strong experience identifying, qualifying, and closing new business opportunities.
Excellent oral, listening, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations.
Action oriented; results driven with good time management that will enable to meet performance goals.
Ability to work in a cross functional environment, dealing with conflict resolutions and organizational agility.
Preferred
College degree preferred.
Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT, or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.
Keywords:
commercial sales, security services, customer relationship, sales executive, business development, customer retention, electronic security, lead generation, sales strategies, product knowledge