HVAC Sales Application Engineer (Remote) at Johnson Controls summary:
As a HVAC Sales Application Engineer at Johnson Controls, I manage client relationships by addressing technical inquiries and developing customized solutions for Water Cooled and Air-Cooled Chiller equipment. My role involves providing technical assistance to various stakeholders, leading project development, and conducting training sessions to enhance product understanding. With a background in engineering and significant experience in the HVAC industry, I ensure that customer needs are met with precision and professionalism.
Who we are
At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.
What you will do
The Aftermarket Parts Sales Engineer manages client relationships by answering technical questions regarding equipment parts, determining feasibility of custom orders, and developing customized offerings all while utilizing technical knowledge of Water Cooled and Air-Cooled Chiller equipment and Manufacturing and Service Bill of Materials information.
How you will do it
Provide technical assistance to customers, JCI account managers and product managers regarding Water Cooled and Air-Cooled Chiller aftermarket parts and sub-assemblies.
Manage projects under direct supervision of Product and Sales Managers and lead the development of customized offerings (e.g. critical spare parts lists) by identifying customer equipment install base requirements, lifecycle needs, and customer and technical feedback.
Conduct technical trainings in person or via a webinar to customers on proper application of the products.
Support quoting and ordering process with any technical or advanced parts ID question while developing highly professional business relationships with vendors, plants, parts engineers, product and sales managers.
Assist with maintaining the product specific submittals and technical documents.
What we look for
Bachelor's Degree from an accredited four-year College or University in Engineering.
2-5+ years of engineering experience in the HVAC industry, preferably with Water Cooled and Air-Cooled Chillers.
Knowledge of computer aided drafting software, AutoCAD or equivalent.
Knowledge of MS Excel, MS Word, and MS PowerPoint software.
Strong attention to detail is essential.
Must be able to creatively problem solve while using the materials and facts at hand.
Excellent interpersonal skills and flexibility to work on multiple projects and assignments is critical.
Must be willing to travel occasionally to respective manufacturing plants or customer sites for training or voice of customer discussions.
Experience with Engineering software platforms (i.e. Windchill)
#LI-Remote
#LI-CC4
Keywords:
HVAC, Sales Engineer, Chiller Equipment, Technical Assistance, Client Relationships, Customized Solutions, Engineering Experience, Project Management, Training Sessions, Air Conditioning
