Systems Integrity Representative at Johnson Controls summary:
The Systems Integrity Representative is responsible for selling repair services identified during inspections of fire and life safety systems. This role involves preparing proposals, gaining customer commitments, and maintaining effective communication regarding system integrity issues. The representative must develop positive customer relationships while meeting sales quotas and collaborating with service departments for improved repair solutions.
The primary function of the Systems Integrity Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.
Prepare proposals and follow up on delivered quotes.
Gain commitment from the customer over the phone.
Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.
Develop positive ongoing relationships with customers.
Maintain and update an inspection deficiency tracking system daily.
Report progress and metrics to management weekly and monthly.
Deliver sales to an assigned quota.
Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
Interface effectively with the service department to assure delivery and improved service repairs.
Good computer skills are essential. Must be process oriented and energetic.
The candidate must be able to complete a defined training program.
Keywords:
systems integrity, fire safety, sales representative, customer service, repair work, inspection services, proposal preparation, communication skills, service department, sales quotas
