Our Fortune 500 Pharmaceutical Client is seeking a motivated Medical Center Agent to join their remote team. In this role, you will proactively contact insurance providers and patients to verify benefits and eligibility for medical services, ensuring smooth access to care.
Position: Remote Medical Call Center Agent
Pay: $17/hr. Weekly Pay plus Benefits
Schedule: 8am-9pm EST. M-Fri (8hr Shift between these hours will be assigned)
Equipment Provided
Start Date: Early Jan 2025
Key Responsibilities:
- Process inbound calls regarding patient prescription benefits and coverage.
- Investigate and resolve medical benefit-related issues and discrepancies.
- Communicate with patients and explaining the prescription benefits.
- Maintain accurate records of medical benefit investigations in the system.
Qualifications: MUST HAVE AT LEAST 6 MONTHS OR MORE OF MEDICAL BENEFITS EXPERIENCE (NO EXCEPTIONS)
- Experience in medical benefit investigations
- Strong understanding of health insurance plans and coverage.
- Excellent communication and problem-solving skills.
- Attention to detail and the ability to manage multiple cases efficiently.
- Adhere to all company required KPI's.
- Must have a quiet work station and High Speed internet with modem access.
For immediate consideration please email an up-to-date resume to charise.mcclain@remx.com and mention ($17/Hr. GA MEDICAL CSR)
