A company is looking for a Remote Conference Producer to deliver virtual meeting and webcast event support.
Key Responsibilities
- Act as the primary point of contact for customers and Ops Teams
- Monitor and respond to inquiries, ensuring timely and professional service
- Provide end-to-end technical support for virtual meetings and troubleshoot issues as needed
Required Qualifications
- Ability to work independently and manage multiple tasks/projects
- Good working knowledge of remote video conferencing services and platforms
- Experience with data entry and database management
- Participate in ongoing training and certification efforts
- Experience in customer service and technical support environments
