locations: Work From Home Multi-state
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Job Responsibilities:
• Answer inbound calls from individuals who are interested in learning more about our Healthcare programs
• Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs
• Educate our members on their options and how these changes can improve their lives and their health
• Maintain the highest level of service by meeting and exceeding quality standards on every call
• Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles
• Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution
• Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation
• Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs
• Ability to close the sale
• Once you have developed the ultimate solution, that meets all of your member’s needs, finish the call by closing the sale and getting them enrolled
Qualifications:
• Must be bilingual in French/English
• Licensed to sell Health Insurance in your current state of residence
• Licensed to sell Life Insurance in your state of residence is preferred but not required; Strong detail orientation and excellent communication/listening skills
• Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously
• Assessments will be required
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
• Strong decision making and analytical abilities
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Minimum of 6 months experience in a work environment where you are developing and/or closing sales
• High school diploma or GED is required
• Authorized to work in the United States
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
