Introduction:
We are a leading, national consulting firm that provides compassionate, full-spectrum emergency management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors before, during and after a natural disaster or catastrophic event.
Our mission is to provide compassionate consulting services to local, state, federal, and industry clients, active in disaster response, recovery, and preparedness. We will be on time, on target, and on budget with the services aligned to the evolving threats and hazards facing our nation.
The position will be guided by ACDC’s Corporate Values Platform in all activities.
Position Summary:
- Job Title: Corporate Support Services Administrator
- Full Time or Part Time: Full Time
- Temporary/Seasonal/Regular: Regular
- Compensation: $30-$35/hour
- Travel/Location: Remote with travel/deployment required up to 50%
Benefits Summary:
- Medical, Vision, and Dental Insurance
- Short-Term Disability/Voluntary Long-Term Disability
- 401(k) Account with Company Match
- Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
- Paid Parental Leave
- Training and Professional Development Opportunities
- Wellness Benefits/Allowance
- Corporate Computer
- Time off to Volunteer
- Cell Phone Allowance
Mission of Role/Position Summary:
The Corporate Support Services Administrator supports the company and its clients by managing special projects, ensuring work quality, and delivering administrative and compliance tasks. This role involves distributing tasks, performing quality assurance, tracking government licenses and certifications, and assisting with insurance and contractual compliance. They will also prepare status reports, attend client meetings, and ensure projects meet scope and timeline requirements. The position will be guided in all activities by ACDC’s Corporate Values Platform.
Tasks, Duties, and Responsibilities:
Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:
- Special Projects
- Work Distribution and Quality Assurance:
- Manage the distribution of tasks.
- Perform quality assurance and quality control on completed work.
- Reporting and Client Communication:
- Provide updated projections to the client.
- Develop weekly status reports with Key Performance Indicators (KPIs).
- Assist in direct client support and deliverables as necessary.
- Project Assistance:
- Assist with program operations related to emergency management consulting services.
- Ensure all aspects of assigned projects are completed within the contract scope and timeline.
- Client Interaction:
- Attend meetings and conference calls with clients.
- Administrative:
- Support the COS in administrative and business compliance tasks by assisting with:
- Government Business Licenses/Registrations:
- Track all active and new business licenses/registrations.
- Renew active business licenses/registrations.
- Apply for new business licenses/registrations.
- Coordinate payment and compliance of active and new business licenses/registrations.
- Manage all reporting, as needed.
- Small Business Certifications:
- Track all active and new small business certifications.
- Renew active small business certifications.
- Apply for new small business certifications.
- Assist in the management and upkeep of small business certifications.
- Manage all reporting, as needed.
- Contracts & Compliance:
- Assist with Insurance and insurance requirements based on contractual obligations.
- Assist with compliance tasks, as requested.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities:
- Ability to effectively communicate both verbally and written.
- Strong organizational and time-management skills.
- Capacity to assess and allocate resources effectively.
- Ability to delegate tasks effectively.
- Familiarity with Key Performance Indicators (KPIs) and reporting frameworks.
- Proficiency in using data visualization and reporting tools (e.g., Excel)
- Ability to identify and resolve errors or inefficiencies in workflows.
- Documentation and record-keeping.
- Ability to maintain confidentiality with sensitive customer and internal information.
- Capable of multi-tasking when necessary.
- Ability to work across multiple functions and divisions on various projects.
- Excellent critical thinking, strategic planning, and problem-solving skills.
- Highly organized.
- Detail-oriented.
- Strong time management skills.
- Strong desire to help people.
- Ability to remain flexible and adapt quickly to changes in roles, responsibilities, priorities and projects.
- Ability to work independently with minimal direction.
Supervisory Responsibilities:
May have lead responsibilities within projects.
Expected Hours of Work:
Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.
Travel Requirements:
- Up to 50% travel is expected for this position.
- Must be willing to travel and deploy to client sites for extended periods of time.
Physical Demands:
- Mobility required on-site with clients.
- Sitting or standing for hours at a time.
- Ability to work at a computer for extended periods of time if needed.
- Ability to lift up to 30 lbs. repetitively throughout the day and as needed.
Working Environment:
- Emergency management personnel may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
- Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings.
- All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire.
- If the remote work site locations change, ACDC Human Resources must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes.
Experience/Education Required:
- A bachelor's degree in business administration or a related field is required. Years of experience may substitute for the education requirement on a year for year basis, in addition to the minimum requirements.
- 7+ years of experience in business administration or corporate support, preferably in the Emergency Management field.
Experience/Education Preferred:
- 10+ years experience in business administration, corporate support, or related field.
- FEMA ICS certifications (e.g., ICS-100, ICS-200, ICS-700).
- Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- Proficient with Salesforce.
Additional Qualifications:
- Must be 18 years of age or older.
- Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
- Must pass company and any applicable client background check and reference check upon offer of employment.
Temporary positions are not benefits eligible except where required by law. Regular status positions will receive these benefits:
- Medical, Vision, and Dental Insurance
- Short-Term Disability/Voluntary Long-Term Disability
- 401(k) Account with Company Match
- Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
- Paid Parental Leave
- Training and Professional Development Opportunities
- Corporate Computer
- Time off to Volunteer
- Cell Phone Allowance
EEO Statement
AC Disaster Consulting is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.
Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at hr@acdisaster.com.
We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the E-Verify Website and this link to view the E-Verify rights poster to understand your rights in this process.
