Job Description:
** This is not a remote positionResponsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Qualification:
Required Education: High School Diploma/GED or
Required Experience: 6 - 12 Months
Please specify: Customer service, call center and / or related area.
Company description
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our
EEO Policy; (2) the "EEO is the Law"
poster and
supplement; and (3) the
Pay Transparency Policy Statement.
Customer Service Representative at Performance Foodservice summary:
As a Customer Service Representative, I assist customers with order entries and address inquiries, ensuring high satisfaction levels. I solve customer problems while maintaining professional communication with clients, vendors, and team members. My role is integral in supporting operations for Performance Foodservice, a distributor collaborating with restaurants and other local businesses.
Keywords:
Customer Service, Order Entry, Problem Solving, Communication, Sales Support, Client Relations, Team Player, Food Distribution
