Senior Business Operations Specialist

Owlchemy Labs • Full-time • Remote • 1w ago

The Senior Business Operations Specialist will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing people, partner relations, and coordinating operations with other cross-functional teams to ensure alignment and efficiency. To be successful in this role, the ideal candidate is a team player, a problem solver, data-oriented, and always looking for ways to improve our processes in the best interest of our business.

Reporting to the Chief Operations Owl, this high-visibility role involves partnering with Product, Resources, HR, Operations and business leadership to support Owlchemy’s quarterly business reviews, KPI management, competitive intelligence reporting, and forecasting. The ideal candidate will synthesize business insights into executive-level narratives, build strong stakeholder relationships, and maintain meticulous attention to detail in writing and variance analysis.

In this role, you will be at the heart of Owlchemy’s business operations, influencing key business decisions and contributing to our growth strategy. You will have the opportunity to work with senior leaders across multiple departments, gaining a comprehensive view of the company and their team’s priorities. This role offers a unique chance to develop and showcase your ability to craft high-level narratives and drive performance in a fast-paced environment. If you're looking for a position that combines strategic impact with professional growth, this is the perfect opportunity for you.

Responsibilities:

Support Owlchemy’s Quarterly Business Review (QBR), including creating a workback plan between Google Finance and Owlchemy internal stakeholders, crafting the overall QBR narrative, and creating executive level presentations.
Partner with Owlchemy leadership to develop an approach to monitoring our strategic roadmap and manage our key KPIs including goal creation, status updates, and external reporting.
Own Owlchemy’s strategic roadmap and report which includes assessing progress against KPI’s to provide key insights to our leadership team.
Provides guidance to improve operations processes and onboard new technologies or processes
Lead the launch of internal initiatives, including project planning, communications, roll out, monitoring and feedback loops
Collaborate cross-functionally with relevant departments to meet a common understanding of operation needs and internal project schedules
Use data analysis to optimize and improve operational strategies and processes
Develop agendas for quarterly leadership meetings to drive progress on strategic initiatives.

Required Skills/Abilities:

Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization
Knowledge of the planning processes and project management, including risk analysis and management support
Ability to work independently and collaboratively
Ability to display adaptability and resilience in dynamic environments

Required Education and Experience:

Minimum of 5 years of experience in operations management
Bachelor's degree in Finance, Operations, Business or equivalent experience
Proven track record of managing complex operations and leading teams to achieve business objectives
Experience providing management expertise and oversight

Preferred Education and Experience:

Experience in a Corporate FP&A or Business Operations
Strong written and verbal communication skills
Experience in managing KPIs across multiple teams
Experience using enterprise planning systems for analysis and reporting
Experience with Tableau or other dashboarding tools
Previous experience in the Live Streaming, Gaming, Entertainment or Consulting Industry

Physical Requirements:

Owls must be able to use virtual reality headsets but are not expected to own one.

Position Type/Expected Hours of Work:

This is a remote full-time, 40-hours per week position. Core hours of work are Monday through Friday, 10:00 a.m. to 4:00 p.m. CT.

Travel:

For Owls working outside of the Austin, TX area, travel to Austin may be required 4 to 6 times per year.

For Everyone:

We care about creating “VR for Everyone” - and that includes creating a welcoming workplace for everyone.

Owlchemy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Skills and Responsibilities:

This job description doesn’t cover or contain a comprehensive listing of everything you might do at Owlchemy. As a small team of wildly talented individuals, we encourage career growth, exploration, and the wearing of many hats. As such, roles and responsibilities are collaborative and may change or evolve over time based on our needs and your particular skill set.