Description: Our Trainers work with minimal supervision and is frequently required to use professional skills, discretion and sensitivity while addressing various quality and training issues. This individual works as a team member in determining departmental needs and serves as a resource for the Associates and Management Team. Provides training and coaching for the further development of each employee. Must work well with a variety of individuals and be able to resolve issues professionally. This individual is a leader who interfaces with various operations management personnel, including Center Directors, Supervisory staff, and the Quality Team.
Essential Duties and Responsibilities:
- Organizes & conducts training sessions as needed
- Provides documentation of training provided, and validates that budgeted time allocated is met
- Creates & conducts certification for learners. Provides feedback and coaching as part of the learning experience
- Selects or develops teaching aids such as training handbooks, tutorials, or quick reference guides
- Confers with Management and other employees to gain knowledge of what work situations require training
- Attends meetings and workshops, and participates on committees, as assigned
Requirements:
- High school diploma or equivalent required
- Minimum 1 year of experience in designing and delivering employee training and development programs
- Minimum 1 year experience in patient access
- Experience in medical reimbursement claims procedures, standards, and documentation requirements
- Knowledge of HIPAA
- Knowledge and work experience with ICD9, ICD10, CPT and different coding systems
- Knowledge of PC and applications/programs required to successfully perform their duties
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
