OverviewAt Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Member Contact Center Representative to work at a premier Credit Union in South Bend, IN. With us, it’s all about finding the job that’s just right.
Why you should apply to be a Member Contact Center Representative:
- 20.50/hr salary.
- Potential for conversion to direct hire after 3-4 months of service
- Opportunity to work with a premier Credit Union in South Bend, IN.
- Chance to provide exceptional service to members and build lasting relationships.
- Opportunity to promote credit union products and services to retain members and increase wallet share.
Responsibilities What’s a typical day as a Member Contact Center Representative? You’ll be:
- Providing courteous and efficient service to members over the phone or preferred delivery channel.
- Identifying opportunities to promote credit union products and services.
- Utilizing various computer applications to assist with member support and satisfaction.
- Striving to provide first contact resolution and build lasting member relationships.
- Maintaining a high level of quality in member satisfaction, accuracy, and phone management.
- Contributing to unit and corporate goals.
- Assuming additional responsibilities as necessary for the continued growth and advancement of the Credit Union.
QualificationsThis job might be an outstanding fit if you:
- Can fluently read, write, and speak both English and Spanish.
- Have clear verbal and written communication, listening, and human relation skills.
- Possess excellent phone communication skills using a clear and pleasant voice.
- Have basic analytical, mathematical, organizational, and decision-making skills.
- Are computer literate with experience using Windows environment, spreadsheet, and word processing software.
- Have data entry skills.
- Can multi-task and thrive in a fast-paced and diverse environment.
- Are able to sit and/or stand at a desk for an extended period.
- Have a high school diploma, GED, or equivalent skills and abilities.
- Have basic knowledge of financial services or customer service and/or call center experience.
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Member Contact Center Representative today!
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
