Server

Great Wolf Lodge • Full-time • Traverse City, MI, United States • 2d ago

Pay: $7 per hour

At Great Wolf, the Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack:

•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives

•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave

Essential Duties & Responsibilities

Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
Keeps kitchen staff informed by noting timing of meal progression
Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
Responds to additional patron requirements by inquiring of needs; observing dining process
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Basic Qualifications & Skills

Some High School education or equivalent
Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

Previous server experience
Prior experience with Point-of-Sale (POS) technology
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy

Physical Requirements

Able to lift up to 15 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time

Application Instructions:

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)