RemX is looking for Call Center Reps for our healthcare client.
Location: Remote, reside SOUTH of the Miami Airport
Pay: $18/hr for bilingual candidates (English/Spanish)
Start: 12/2/2024
Hours: Multiple different shifts available between 10am-11pm (Will require at least ONE WEEKEND DAY)
Title: Customer Service Representative
Job Responsibilities:
- Inbound calls only
- Respond to and own consumer inquiries and issues
- Provide education and status on previously submitted pre-authorizations or pre-determination requests
- Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:
- 1 year of customer service experience with the same company
- High School diploma
- Goal-driven and detail oriented
For immediate consideration, please email your resume to Justice.Strickland@remx.com with the subject as “Bilingual Remote”.
