At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job SummaryThe Ertan Digestive Disease Center at Memorial Hermann-Texas Medical Center and The University of Texas Health Science Center at Houston (McGovern Medical at UTHealth) Medical School provides comprehensive medical and surgical treatment for patients with diseases of the esophagus, stomach, intestine, pancreas, biliary tract and liver.
We offer patients access to the leading treatment options available, and if patients require additional care they have the full support of a top-ranked comprehensive hospital in the world-renowned Texas Medical Center.
Under the care of our affiliated physicians, patients receive innovative and effective multidisciplinary gastroenterology treatments. Our goal is to provide excellence in clinical care and research, delivering outstanding patient care with compassion and a strong background of cutting-edge clinical research in gastroenterology and hepatology.
We provide expert management, up-to-date treatment and innovative solutions for patients with all forms of digestive disorders, and continually work to enhance patient quality of care as well as improve quality of life for our patient population.
Position responsible for providing leadership to the department - overseeing the daily operations - managing and developing departmental staff, collaborating with the interdisciplinary team in the delivery of patient care, utilizing the nursing process, ensuring the delivery of quality care to patients.
The ideal candidate will have previous healthcare leadership experience in an outpatient endoscopy or ambulatory setting.
Job DescriptionJob Description
Minimum QualificationsEducation:- Bachelor of Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelor of Science in Nursing
- For clinical manager positions in Magnet-designated hospitals or hospitals in pursuit of Magnet designation, a minimum of a Bachelors of Nursing is required at the time of hire or promotion
Licenses/Certifications:- Current State of Texas license or temporary/compact license to practice professional nursing
- Certified in Basic Life Support
- Professional certification in clinical area or management preferred
- Additional certifications may be required based on discipline and/or nursing unit requirements
Experience / Knowledge / Skills:- Three (3) or more years experience in clinical area of practice and minimum one (1) year experience in a supervisory or management role
- Clinical Manager II: additional two (2) years experience, three (3) years total in supervisory or management job
Principal Accountabilities- Manages the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental call; planning for continuity of care, serving in charge nurse role and providing direct patient care as needed.
- Collaborates with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals.
- Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
- Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
- Ensures adequate scheduling and staffing; recruits, retains, and develops staff; provides performance feedback, addressing issues as necessary, and provides input into staff performance reviews in a timely effective manner.
- Adheres to all regulatory and Texas Board of Nursing standards.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.
