The Travel Consultant will provide exceptional customer service through various communication channels, including phone, email, and live chat. This role requires assisting clients with travel bookings—flights, hotels, car rentals, and special requests—tailoring each experience to meet individual preferences. The consultant will maintain accurate records of client preferences and travel plans, ensuring personalized service and efficient scheduling for consultations.
Company Culture and Environment
Our company fosters a supportive and collaborative team culture that values individual contributions and promotes teamwork. We prioritize a healthy work-life balance and believe in the importance of maintaining a positive work environment.
Career Growth and Development Opportunities
We offer opportunities for professional development and ongoing training, allowing team members to enhance their skills and advance their careers within the travel industry.
Detailed Benefits and Perks
- Flexible remote work schedule promoting a healthy work-life balance
- Access to exclusive travel discounts and perks
- Paid time off (PTO) and holiday pay
- Competitive salary with opportunities for performance-based bonuses
Compensation and Benefits
- Competitive salary based on experience
- Performance-based bonuses
- Paid time off and holiday pay
- Access to travel discounts and perks
Why you should apply for this position today
This is a fantastic opportunity to join a passionate team that is dedicated to creating memorable travel experiences for clients. If you love travel and enjoy helping others, this role will allow you to combine your passion with a rewarding career.
Skills
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to manage multiple tasks
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with travel booking software is a plus
- Ability to work independently in a remote environment
- Genuine passion for travel
Responsibilities
- Deliver outstanding customer service through phone, email, and live chat
- Assist clients with travel bookings, including flights, hotels, and car rentals
- Maintain accurate records of client preferences and travel itineraries
- Coordinate scheduling for travel consultations and manage the agency’s calendar
- Process payments, issue invoices, and track client accounts
- Support the team with various administrative tasks like data entry and filing
- Research travel destinations and activities to enhance client experiences
- Collaborate with travel agents and management for smooth operations
Qualifications
- Previous experience in customer service, administrative roles, or the travel industry preferred
- Strong organizational skills and the ability to meet deadlines
- Self-motivated and reliable
Education Requirements
- High school diploma or equivalent; relevant certifications in travel services advantageous
Education Requirements Credential Category
- High School Diploma or equivalent
Experience Requirements
- Previous roles in customer service or travel industry experience preferred
Why work in New York, NY
New York City is a vibrant metropolis known for its rich cultural diversity, iconic landmarks, and endless entertainment options. Living in NYC provides access to a dynamic job market, unparalleled dining experiences, and a thriving arts scene. With its unique blend of history and modernity, New York offers a lifestyle full of opportunities and excitement.
Employment Type: Full-Time
Salary: $65000.00 Per Year
Education Level: No formal educational credential
Get It Recruit - Administrative connects job seekers with employers and opportunities that match their qualifications. Job seekers can complete the full application process on the employer's website. To learn more about the position, click our 'Apply Now' button and begin the application process. This job is shared on behalf of the employer, and any questions about the position, salary, application process, or other details about the job should be directed to them.
