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Restaurant Supervisor

SSP • Full-time • Rochester, NY, United States • 4w ago

Job Description

$20.00 - $22.00 / hour
Full Time Availability
Dental, Vision, Prescription, Medical Benefits

SSP America operates several restaurants throughout the Boston Logan International Airport.

Responsibilities as a Restaurant Shift Supervisor includes:

Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
Understand that our guest is our #1 priority.
Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
Communicate and clarify major job duties, priorities, and expectations to team members
Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
observations, discussions, etc., and document both good and unacceptable performance accordingly.
Assist team members in developing the skills and abilities necessary for improved performance.
Ensure that products are of the highest quality.
Responsibility for overseeing cash duties.

Qualifications and Experience

Ability to pass a 10-Year TSA Background Check
At least 18 years old
High School Diploma or equivalent
Minimum of 1 year of experience in the food & beverage industry
Full Service and/or Quick Service restaurant experience, preferred
Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Excellent written and verbal communication

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.