Monday-Friday, 9:30am-6pm. Hybrid schedule (Mondays & Tuesdays on-site, Wednesdays-Fridays remote).
Location: Kennesaw, GA
$19/hour. Direct hire.
Duties:
- Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
- Work on client account call queues call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information.
- Check insurance websites for proof of coverage and printing proof for data entry
- Contact agent to verify Break In Coverage (BIC) dates
- Assist Customer Service Coordinator as needed
Requirements:
- Insurance/ Banking Background
- Associate’s degree OR two years of related experience
- Bilingual English/Spanish Required
