Location: United States
Job Type: Full Time
Job Category: Administrative
Salary: The pay we're offering is $22 per hour
The Opportunity
Description
We're looking for a Remote Data Entry Operator, working in Light Industrial industry in Atlanta, Georgia, United States.
- Test software tools and systems to identify and recommend process improvements through their manager that will help eliminate errors and enhance the customer experience.
- Support and promote change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
- Meet or exceed departmental quality and service standards.
- Deliver routine work independently, in accordance with established procedures and guidelines, in a timely manner and meet deadlines appropriately.
- Make routine & non-routine decisions, apply limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.
- Determine eligibility and confirms effective dates for benefit elections based on contractual guidelines.
- Leverage critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
- Maintain accurate member records by verifying dates, names, salary figures, and other information provided by groups.
- Apply policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
- Consider what the customer will experience in all actions.
- Recognize what needs to be done to meet customer needs and demonstrate flexibility and responsiveness on system work independently.
- Carry out duties in compliance with all state and federal regulations and guidelines.
- Comply with all company and site policies and procedures.
- Remain current in profession and industry trends.
- Make suggestions for improvement.
- Learn new skills, procedures and processes
- Perform other duties as required.
Our Client
Our client is a leading provider of comprehensive workforce and outsourcing solutions. With over 70 years of experience, they specialize in offering a wide range of services including consulting, staffing, recruitment, human resource management, vendor management, and outplacement.
Having established a global presence, our client has successfully catered to the needs of numerous Fortune 100 companies. They excel in providing staffing solutions for various sectors such as office services, call centers, light industrial, and electronic assembly.
Their commitment to delivering the highest quality workforce solutions is reflected in their strong reputation. They strive to offer the best opportunities to every candidate and ensure that organizations receive the most suitable workforce. This is achieved through their dedication to exceptional service, teamwork, and unwavering integrity.
Experience Required for Your Success
- High School or GED (Minimum Required)
- No prior experience required
- No Licensure or Certification Required
- Ability to read, analyze and interpret internal documents such as but not limited to policy and procedures and standard operating procedures
- Good written and verbal communication skills
- Works with mathematical concepts such as addition, subtraction, multiplication, division, averages and/or variances
- Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form
- Define problems, collect data, establish facts and draw valid conclusions.
- Ability to evaluate information and the implications of a course of action or solution
- Ability to perform repetitive tasks while maintaining speed of work, accuracy and attention to detail without loss to productivity
- Ability to perform under stress in cases of emergency, critical or hazardous situations
- Ability to work with others in a team environment
- Ability to work in a fast-paced environment
- Interpersonal skills with a collaborative style
- Organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
- Solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.)
- Ability to use sound judgment and discretion regarding confidential information
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Successfully completes regulatory and job training requirements
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
