Fire Alarm Operation Technician

Johnson Controls • Full-time • Richmond, VA, United States • 3m ago

Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

Competitive hourly rate
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy

What you will do

Execute projects on time and within allocated installation hours.
Work with the project manager to resolve problems that impair installation activities.
Programing of Fire alarm, security and access alarm panels
Must be able to work on multiple projects simultaneously. 
Read and interpret blueprints, diagrams, submittals, specifications, schematics, and operational product manuals. 
Coordinate the installation activities with all trades to optimize installation time.
Attend all required site meetings. 
Instruct and train customers on functional operation of the equipment/system. 
Conduct simulations and answer questions.
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
Complete project documentation in a timely manner. 
Adhere to all OSHA and Johnson Controls safety policies and procedures.
Responsible for contacting customer representative and ascertain equipment/systems problems.
Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
Obtain customer signature upon completed service call assignment.
Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
Perform other duties as assigned.

What we look for

Required

3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems a plus.
2+ Years of Programming alarm or access alarm panels
Candidate should have experience working in a programming environment
Experience in reading and interpreting blueprints, submittals, and operational/product manuals. Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
High School Diploma or equivalent
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Demonstrate a high level of customer service.
Maintain truck inventory to ensure timely response to customer needs.
Ability to adhere to, implement, and always follow safety guidelines and procedures
Strong organizational skills, positive attitude, and ability to learn quickly.

Preferred