Geared for the DrivenÂ
At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.Â
Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.  Â
What you’ll doÂ
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.   Â
- Deliver a positive first impression to each guest with a warm, friendly greetingÂ
- Present oil change options and additional services based on manufacturer recommendationsÂ
- Build trust and win repeat, loyal customersÂ
- Evaluate customers' needs, working quickly and efficientlyÂ
- Provide hands-on assistance under the hood as neededÂ
- Master products, services, and company knowledgeÂ
How you’ll succeedÂ
- Have effective interpersonal, oral communication skillsÂ
- You enjoy interacting with people face-to-faceÂ
- You are friendly and ready to work as part of a customer-focused teamÂ
- Have an eagerness to learn and grow Â
- You can occasionally lift up to 50 poundsÂ
- Have full mobility and the ability to work with your hands above your headÂ
- Can stand for extended periods of time and climb stairsÂ
Benefits include:Â
- Competitive pay & flexible work scheduleÂ
- On-the-job trainingÂ
- Paid biweeklyÂ
- Company provided uniforms and toolsÂ
- We promote from within - a commitment we are passionate aboutÂ
- No late eveningsÂ
- Paid time off and holidays*Â
- Medical, dental, vision, and 401(k) savings plans*Â
*Terms and conditions apply, and benefits may differ depending on location Â
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Â
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Â