Assistant Restaurant Manager

SSP • Full-time • East Boston, MA, United States • 1m ago

Job Description

Salary $55,000 / year
Full time and weekend availability required
Opportunity for Quarterly Bonuses and Annual Super Bonus
401K Plan
Medical Benefits
Career development and opportunities for advancement

The Assistant Restaurant Manager is responsible for managing the various tasks involved in the overall operation of the restaurant/store, including measuring business trends and maximizing sales/profitability by developing, leading, and training staff and by controlling expenses, shortages and all aspects of developing and managing the merchandising and inventory control process. This position will report directly to the Restaurant Manager and/or the General Manager/Director of Operations.

Essential Functions

Implements and maintains guest service standards and/or brand specifications.
Maintains all merchandising standards, display presentations and signing standards and controls the flow and distribution of inventory levels.
Develops, plans and assigns daily goals, tasks and Team Member assignments.
Manages, supervises and evaluates Team Member performance
Assists in analyzing sales reports and comparison shopping to assess business sales performance.
Manages conflict and successfully resolves difficult complaints and grievances with clients, customers, and Team Members.
Works under pressure and deal with high stress situations while exercising sound judgment and decision making.
Manages all office tasks, including management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.

Skills and Requirements

Minimum of two (2) years of experience in the food & beverage industry, in a management/supervisory capacity
Full Service and/or Quick Service restaurant experience preferred
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems
Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
Excellent written and verbal communication, including delivering presentations at public meetings.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.