Whether you have 2 or 8+ years of experience in account management for a SaaS company, we offer exciting opportunities to grow your career and work with passionate, results-oriented peers. The title depends on experience and can be Account Manager, Senior Account Manager, or Principal Account Manager. Depending on the team, you might be focused on mid-market, enterprise, or key accounts. As future opportunities become available, this is a chance to connect with a Sales Manager to learn more about NextRoll, our culture, and how we can stay in touch about potential roles. We traditionally hire for positions in San Francisco, NYC, and remote locations. People who are successful in these roles typically have the following skills.
This role is open in San Francisco, New York City, Canada Remote, or United States Remote.
The Impact You’ll Make:
- Account Managers are responsible for the commercial aspect of the customer’s business. They focus on retaining and expanding their book of business, ultimately driving more revenue and creating marketing and sales success for their customers.
- Develop and expand into cross-functional relationships across several customer departments to build value and interest for each role (personas include marketing, executives, marketing operations, sales, and sales operations).
- Manage contracts, negotiations, billing, and legal and financial questions internally and externally for the customer regarding their relationship and agreement with NextRoll.
- Work collaboratively with the new business and onboarding teams to ensure a frictionless and standardized new customer experience.
- Develop relationships internally to advise and improve processes and support our customers more effectively and efficiently, including customer success, solution consultants, product, finance, revenue operations, and legal services.
Skills You’ll Bring:
- 2 to 8+ years of experience in media, SaaS, or digital advertising account management
- Successful technology sales experience, strong preference for experience in mar-tech, ad-tech, digital marketing, and/or B2B account-based marketing
- A proven track record of hitting sales targets; this role will be responsible for expansion/upsell & renewal/retention
- SaaS experience and previous sales methodology training (e.g., MEDDIC, SPIN, Challenger Sales)
- Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
- A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role.
- Demonstrated ability to articulate the value of a complex B2B account-based marketing or advertising technology
- A mind for technology - we’ll teach you about AdRoll and/or RollWorks, and you should have an aptitude and curiosity to learn
- The acumen for leveraging tools and data sets to gain insight into your clients
- High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
- A team player passionate about collaboration, this role will work with customers that require alignment across the broader go-to-market ecosystem, including Solutions Consultants & Engineers, Customer Success, Product, Finance, Legal, etc.
- Exhibit strong prospecting skills across multiple channels, including phone, LinkedIn, video, and email
- Ability and willingness to travel to meet each of your accounts within the US at a minimum once per quarter
Benefits and perks:
- Competitive salary and equity
- 100% employee coverage for medical, dental, and vision premiums
- Short and long-term disability benefits at no cost to the employee
- Basic life and AD&D insurance at no cost to the employee
- 401K Plan (Pre-tax and Roth)
- 4 weeks of paid time off and work/life balance
- Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
- Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
- Join a community of fellow Rollers as a member of one of our Employee Resource Groups
- Ample opportunities to volunteer with local organizations with NextRoll Gives Back
- For additional benefits not mentioned, visit our Careers page
About NextRoll:
NextRoll is a marketing technology company delivering products ambitious marketers use and rely on to grow their businesses. Powered by machine learning and integrated data platforms, NextRoll’s technology serves tens of thousands of businesses globally through its two business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, AdRoll, a marketing and advertising platform for direct-to-consumer brands. NextRoll is a privately-held, remote friendly company headquartered in San Francisco, CA with additional offices in New York City, Dublin and Sydney. To learn more visit nextroll.com.
We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact candidateacommodations@nextroll.com.
