Utilizing technical knowledge and skills, provides operational support for the department manager, lead RNs and support activities of other departmental personnel on an as needed basis.
- Demonstrates initiative and problem solving skills in daily work, equipment, daily operations, special functions and procedures. * Shows initiative and interest in daily work. * Establishes priorities to ensure effective surgery case activity. * Anticipates needs of multiple areas and initiates action to maintain efficiency. * Adept at problem solving; recognizes problems as they arise, and trouble shoots appropriately. * Demonstrates organization in tasks, time, motion and materials. * Performs duties in an efficient and effective manner. * Utilizes time well; recognizes time as a valuable resource and acts appropriately. * Efficiently multitasks while maintaining accuracy and quality. * Prepares charts and/or maintains them in a n organized manner. * Performs unit preparations daily. Quality control of equipment. * Exhibits thoroughness and accuracy in managing multiple activities simultaneously. * Initiates and coordinates activities of other support staff to ensure timely and appropriate patient arrival. * Ensures appropriate resources are available. * Knowledgeable and skilled in equipment and procedural needs. * Assists in a variety of venues as needed. * Performs patient bedside lab testing and associated quality control in compliance with medical providers orders and hospital lab procedures/policies. * Performs 12 lead EKG accurately and according to protocol and policy.
- Demonstrates effective communication, time management, and conflict resolution skills. * Demonstrates effective written and verbal communication skills with a wide variety of individuals. * Deals with rapidly changing situations in a positive and effective manner. * Demonstrates effective conflict resolution skills. * Demonstrates effectiveness when dealing with irate customers. * Shows ability to solve problems by utilizing appropriate techniques. * Demonstrates respect for others regardless of age, gender, title or position. * Raises issues/concerns to appropriate individual in a timely manner. * Demonstrates a positive attitude. * Collaborates and communicates with nursing staff to ensure smooth operations. * Communicates directly with coworkers to resolve conflicts. * Prioritizes and delegates in an organized and focused manner to achieve operational efficiency.* Utilizes resources appropriately.
- Performs a variety of clinical or clerical support functions to assure smooth and efficient flow of department processes. * Demonstrates wise use of time, supplies and other resources to promote responsible and cost-effective services. * Assists the clinical areas with routine duties such as maintenance, cleaning, and record keeping. * Supports the clinical staff through the performance of ancillary procedures such as taking vital signs, assist with changing clothes and any other patient need identified. * Sees that proper equipment is in the patient care area such as SCD machine, inspirometer, and others as needed. * Attends department meetings or education days as required. * Uses downtime to improve department appearance, stock, clean and to assist other healthcare members with their workload. * Is flexible and adapts to rapidly changing department needs. * Contributes to department and organizational goals. * Is self-directed and self-sufficient; works productively to ensure department needs are met. * Takes ownership for problem solving. * Holds peers accountable for quality work.* Readily shares knowledge with others; assists with department orientation including professionally trained staff. * Makes customers feel welcomed such as interns, residents, students. * Is seen as trustworthy, dependable, reliable.* Accepts and supports change. * Maintains technical skills related to multiple specialty procedural needs. * Offers suggestions to improve staffing and operations. * Assesses and interprets schedule to identify and initiate appropriate action. * Knowledgeable and skilled in the sequencing of activities related to surgery and anesthe
