Overview
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
What you get
- $23 hourly + performance bonus
- Schedule: varying shifts available based on need
- Healthy Benefits package
- Fully remote ALL Equipment provided
- Continuing Education covered during employment
What a typical day looks like
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Some upselling of products or services to existing customers may be required
What you need
- Active P&C license in your residence state.
- High speed internet
- Computer Competence
- MUST BE FLUENT IN SPANISH, THIS ROLE IS MOSTLY SPANISH SPEAKING
- HSD or Equivalent
How you will Succeed
- Excellent written and verbal communication
- Sales experience
- High integrity
