Build your best future with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What We Offer:
Competitive salary
Paid vacation/holidays/sick time - 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Who We Are:
YORK® Airside Technical Services (ATS) from Johnson Controls, helps clients respond to their building efficiency needs by providing the widest variety of industrial and commercial airside units (AHU) on the market. From reducing a facility’s carbon footprint, to delivering a healthier indoor environment and cutting energy costs, we create smaller, more energy efficient AHUs tailored to fit almost any comfort or process cooling application. This position is not eligible for Visa sponsorship.
What You Will Do:
In this role of AHU Aftermarket Parts Application Engineer, you will provide sales and technical support to the Field Sales and Service organization, end users and contractors in a consistent manner for aftermarket product offerings. You will be responsible for quoting, processing incoming orders, ensuring accuracy and efficiency in data entry, managing order entry, order status, follow up with suppliers, create new customers profiles, while providing support for the Global Airside Field Sales & Service organization in a consistent manner across the entire Product Service Department.
How You Will Do It:
Provides selling support through technical assistance via Sales Force and email inquiries from field offices, contractors and end users
Works with Suppliers, JCI factories and Engineering teams to provide part numbers, pricing and delivery for Airside Aftermarket parts
Utilizing system databases, provides parts pricing and freight estimates
Coordinate archive data requests with internal retention center to support the Airside agents and JCI Sales and Rep/Agents
Resolve RMA issues that arise with customer orders
Identify Continuous improvement opportunities thru day-to-day support activities
Provides assistance or information for favorable aftermarket sales. Effectively promotes/enhance aftermarket product offerings for purchase
Works with suppliers and manufacturing plants to increase sales through price discounts, premium shipping, quantity breaks
What We Look For:
Required
Bachelor’s degree in related field required AND a minimum of 1 year of work experience in aftermarket part sales, administrative and customer support role
Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software, Sales Force and E-mail is required
Adheres to the Company's Code of Conduct and Business Ethics Standards
Preferred
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