Primary City/State:
Phoenix, Arizona
Department Name:
PFS Cash Applications
Work Shift:
Day
Job Category:
Revenue Cycle
POSITION SUMMARY
This position is responsible for all aspects involving the incoming and outgoing mail for specified billing departments and other administrative duties to help support the cash application team as needed.
CORE FUNCTIONS
1. Reviews all incoming Billing department correspondence including faxes, interoffice mail, postal mail, etc. for the purpose of distribution and processing by the designated staff member. Assist cash receivables by coordinating the opening and review of incoming payment remittances from insurance payers/patients, as needed.
2. Reviews, organizes and prepares zero batch records in Xifin billing system to encompass associated non-payment explanation of benefit documentation from insurance payers; records are used to coordinate the zero batch posting workflow for the Cash Applications staff.
3. Prepares, seals and coordinates the weekly and ad hoc mailing of both patient and insurance refunds payments as well as all associated supporting documentation.
4. Researches, corrects and redirects returned patient and insurance refund payments, upon receipt of returned mail items, in a timely manner.
5. Prepares and scans relevant documentation into the FIS scanning system for all functional areas of the billing department in an effort to support the daily electronic Workflow process.
KNOWLEDGE, SKILLS AND ABILITIES
Needs adequate visual acuity, ability to grasp and handle objects.
Ability to communicate effectively.
MINIMUM QUALIFICATIONS
High School Diploma or equivalent.
Basic mathematical skills, light typing, and ability to operate computer and 10-key calculator.
Excellent organizational skills.
One year in an administrative or clerical role in a healthcare setting.
PREFERRED QUALIFICATIONS
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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