Location:Lee Health -2776 Cleveland AveFort Myers FL 33901
Department: Rehabilitation Services
Work Type: PRN
Shift: Shift 1/7:30:00 AM to 6:00:00 PM
Minimum to Midpoint Pay Rate:$18.75 - $18.75 / hour
Summary
PRN CSR role that travels between the following locations and will approximately work 20-25 hours weekly. Hours may vary between 7:30am to 6:00pm
- GN Children's Rehabilitation Center: 3361 Pine Ridge Rd Suite 105, Naples FL 34109
- YMCA Children's Rehabilitation Center: 5450 YMCA Rd Suite 101, Naples FL 34109
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
| Degree/Diploma Obtained | Program of Study | Required/
Preferred | and/or |
| High School Diploma or Equivalent | | Required | |
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Experience Requirements
| Minimum Years Required | Area of Experience | Required/
Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or |
| Customer Service | Preferred | |
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
| Licenses | Required/
Preferred | and/or |
| Not Required | | |
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Certifications/Registration Requirements
| Certificates/Registrations | Required/
Preferred | and/or |
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Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
