Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.
With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.
Together, there’s no stopping you!
Job Title:
Utility Teller
Job Description:
Summary:
Provides prompt, efficient, and friendly services to clients. Performs a variety of duties in processing business and banking transactions, including at times heavy cash handling responsibilities. Travel to other branches, supporting the branch staffing needs throughout the market.
Essential Duties and Responsibilities:
Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
Responds to clients’ needs and inquiries in a courteous and friendly manner
Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering
Refers customers to an internal team of experts when additional financial goals and needs are recognized
Educates clients on bank technology, such as mobile and online banking, ATM and ITM
Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks
Ensures safe and sound banking practices, including adherence to all applicable laws and regulations
Assist in opening and closing the branch, following procedures set by corporate security
Travel to other branches, supporting the branch staffing needs throughout the market.
Other duties as assigned
Qualifications:
Strong math and problem solving skills
Excellent interpersonal and customer service skills with the ability to cross sale products and services
Must maintain confidentiality of client transactions and bank records
Team-oriented, possess a positive attitude and work well with others
Strong oral and written communication skills
Ability to operate standard office equipment, such as, computer workstations, calculators, and copier
Ability to prioritize; handle multiple tasks; and work independently
Strong organizational skills and detail-oriented with high degree of accuracy
Willingness to travel to other locations as necessary for branch coverage.
Bilingual - Spanish preferred
Supervisory Responsibilities:
Education and/or Experience:
High School diploma or equivalent required
Customer service experience required
Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred
Computer and Software Skills:
Certificates, Licenses and Registrations:
Equal Opportunity Statement:
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com.
Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE.
