Company overview
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
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Job details
Exciting Opportunity at MSK: Patient Billing Specialist
Are you passionate about providing a strong patient experience and possess investigative skills? We're looking for Patient Billing Specialists to join MSK's Patient Billing department. In this role, you'll serve as a main financial representative to our patients, proactively communicating MSK’s billing practices and insurance processing procedures.
Key Qualifications:
- Strong written and verbal communication abilities
- At least one year of relevant healthcare experience.
- Excellent communication skills with a focus on patient service.
Core Skills:
- Results-oriented, highly organized, and able to perform accurately under pressure.
- Skilled in professional, persuasive, and diplomatic communication to satisfy patients.
- Knowledgeable about third-party claims processing and reimbursement.
Role Overview:
- Provide guidance to patients via various communication channels.
- Calculate the cost of care and resolve outstanding balances.
- Contribute to process improvement initiatives
Additional Information:
Location: 8:00AM - 4:00 PM or 9:00 AM - 5:00 PM (when onsite) and 10:30 AM - 6:30 PM (when working from home)
Schedule: Monday – Friday, 9am–5pm
Reporting to: Supervisor, Patient Financial Services
Pay Range: $27.80-$43.08
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