About Cognigy:
Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.
Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.
Why you’ll love working at Cognigy: Our promise to you
We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.
We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.
Your new role: Field Marketing Specialist – US (Contractor)
Location: Plano, TX, United States
Potential Compensation: $25 to $35 per hour
As the Field Marketing Specialist at Cognigy, you will be at the forefront of elevating our brand presence and fueling lead generation. We are looking for a highly organized, detail-driven, and innovative Event Marketing Specialist to join in our dynamic North American marketing team. The ideal candidate will have 1–3 years of hands-on experience in planning and executing B2B field events, webinars and campaigns. This role requires a highly detail-oriented individual with a proven ability to drive successful outcomes and thrives in a fast-paced environment. You will be responsible for initial planning through to post-event evaluation.
Your responsibilities will include:
- Assist the Senior Marketing Manager with developing and managing comprehensive project briefs and timelines, ensuring all tasks are clearly defined and deadlines are met. Coordinate with internal teams, external agencies, and vendors to ensure seamless execution. Provide updates and progress to key stakeholders regularly.
- Work closely with internal teams, including sales, marketing, and product to capture, convert, and nurture high-quality pipeline. Build and maintain relationships with external sponsors and vendors.
- Manage end-to-end event logistics and promotion for conferences, owned events and webinars. Oversee event logistics remotely or on-site, ensuring smooth operations and a positive experience for attendees. Troubleshoot any issues that arise during the event.
- Support the team in developing and executing multi-touch marketing campaigns that are rolled out across channels (email, web, social media, direct mail).
- Conduct post-event evaluations to measure success, gather feedback, and identify areas for improvement.
- Maintain and track event and exhibit inventory with 3rd party vendor.
About you
- 1-3 years of event marketing experience preferred
- Strong project management and organizational skills with the ability to handle multiple events simultaneously, and stay within budget
- Strong communication skills
- Ability to think creatively and bring fresh ideas to the table
- Ability to analyze the success of events through data and metrics
- Resourcefulness and a positive, can-do attitude
- Experience with Hubspot, Asana and Linkedin a plus
- Willingness to travel when needed
This is a Temp-full-time, remote/in-office with a 5-day (40 hours) workweek, on a 6-month contract. Office hours are typically from (9:00AM - 6:00 PM) from Monday to Friday.
Life at Cognigy: What we offer you
We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:
- Attractive and performance-oriented salary
- Unique opportunity to help build and shape the company, with little hierarchy
- Flexible working options
- Colleague recognition, reward and celebration events
Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
