Requisition Number: 24153
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Job Summary
This role is hybrid-3 days per week to our Denver, PA office. Hybrid schedule is Tuesday-Thursday.
Responsible for translating the Business requirements of the Functional Areas (e.g., Finance, Controlling, Supply Chain, Human Resources, etc.) into SAP ERP functionality via the SAP Configuration IMG (SAP Implementation Guide). This includes all aspects of project work, on-going functional enhancements, troubleshooting, and SAP provided system and/or legal changes. Collaborates on all phases of the systems development life cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical to enhance value-added business solutions and in keeping with the IT architecture.
Duties and Responsibilities
- Supports the request and analysis phases of SDLC by assisting with documentation and estimates. Executes the design, development, testing and implementation phases of SDLC by producing the prescribed deliverables. Reviews deliverables produced by junior staff. Works with the business unit analysts and other IT technical resources, to develop new systems and enhance existing systems to meet changing policy and legislative requirements. Performs configuration to support defined business processes/functions including legal patches released by SAP by performing timely testing, and validation. Acts as a subject matter expert in one or more functional areas, developing strong business and system knowledge relating to functional areas and assigned business unit(s). Supports the maintenance and evolution of the logical data model and business process model for assigned business unit(s).
- Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner. Provide 24X7 primary and/or secondary support to core applications considered business critical.
- Assume the role of project manager for mid-sized projects, coordinating the efforts of the IT staff over multiple functional areas. Responsible for generating the required documentation throughout the different phases of a project. This includes items such as project charters, technical specifications, and technical test plans. Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls.
- Act as a mentor, providing training and guidance to junior members of the configuration staff. Document configuration processes and procedures for all relevant SAP system. Uses flow charts, screen shots and step-by-step instructions to document procedures. Coordinates and provides thorough and consistent end-user training on all SAP systems.
- Keep apprised of current trends in the business marketplace with a focus on product and service development, delivery, and support, and applying key technologies. Provides input and direction on business unit technology strategies.
- Perform other duties as requested.
Knowledge, Skills and Abilities
- Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality.
- Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Stays current with IT industry trends and emerging technologies; suggests and leads application of new technologies.
- Understands project plans and is able to clearly articulate their role, project goals, and timelines. Develops project plans for small projects; partners with Project Managers to develop project plans for large projects and assists Manager with resource management.
- Working knowledge of COBIT5 based IT Governance and Management framework or other structured industry standard methodologies.
- Strong verbal, written and interpersonal skills. Frequently presents information to their team, department, and business areas.
Education and Experience
Principal level requires:
- Bachelor’s degree in Information/Computer Science, Information Systems or equivalent discipline. An Associate’s Degree in Computer Science, Information Systems or equivalent discipline plus seven (7) years of related SAP configuration experience may be substituted for a Bachelor’s degree.
- Eight+ (8+) years of SAP configuration experience performing system analysis, design, development, and production support duties in one of the following disciplines to the point of being a subject matter expert in that area.
Senior level requires:
- Bachelor’s degree in Information/Computer Science, Information Systems, or equivalent discipline. An Associate’s Degree in Computer Science, Information Systems or equivalent discipline plus five (5) years of related SAP configuration experience may be substituted for a Bachelor’s degree.
- Four (4) to Seven (7) years or more of SAP configuration experience performing system analysis, design, development and production support duties
We offer comprehensive benefits, some of which are:
medical, prescription, dental, vision, life insurance
disability plans
401(k) matched savings plan
paid vacation
company stock purchase program
wellness programs
tuition reimbursement
paid parental leave
paid volunteer time
adoption assistance
UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.
As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
