Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description:
Position Overview
If you are an experienced Estimator with strong people and communication skills that is looking for your next career opportunity, Gerber offers the stable work environment you need to be successful. Gerber relies on our Estimators to be the voice of the company and lead customers through the vehicle repair process. Our Estimators are essential because they are the liaison between the customer and our insurance partners; they play a critical role to ensure the repair process goes smoothly.
Job Responsibilities
Build a relationship with vehicle owners, repairers and insurance personnel to negotiate costs and close customer sales, as well as communicate the importance of the satisfaction survey
Inspect, analyze and evaluate damaged vehicles to create a comprehensive and accurate damage report
Oversee compliance with all insurance client requirements, processes and metrics when writing estimates including part selection, photo documentation and upload requirements
Juggle multiple scheduling estimates, arrivals and deliveries
Provide customers with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service.
Participate in the final repair plan meetings after complete disassembly in order to write accurate estimates/supplements and ensure timely uploads of estimates/supplements as required
Complete I-Car annual training
Complete KPA safety training monthly and OSHA training as needed
Manage repair plans according to OEM specifications and company standards, including Alldata, I-CAR, and the WOW Operating Way
Attend/collaborate with team during daily production meetings
Other duties as assigned
Minimum Qualifications
World class customer service skills
1-3+ years experience in a similar role
Proficiency with CCC One and familiarity with Aduatex and/or Mitchell Estimating Systems
Familiarity with various insurance direct repair guidelines
Keywords
Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, sales, automotive, career, estimate, auto repair, mechanical repair
#INDSOUTH
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
- Competitive Pay Plans
- Medical, Prescription Drug, Dental & Vision Insurance
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Paid Vacation & Holidays
- Continuing Education Opportunities
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
