Job Title: Director of Strategic Partnership
Location: New York, New York
Employment Type: Full Time
Department: Sales
About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Overview: The Director of Strategic Partnerships is responsible for leading the external efforts to convert qualified prospects into permanent residents through engagement and attraction from outreach efforts and professional partnerships.
Key Responsibilities:
- Independent discretion and authority to generate new potential professional partnerships by conducting targeted outreach and actively participating in relevant networks within New York City
- Conceptualize, compose and execute a comprehensive, strategic engagement plan for the professional network related to senior living on the Upper East Side and other surrounding neighborhoods, including community outreach and educational activities for creating referrals
- Independent management and execution of the end-to-end process of meeting, identifying opportunities for collaboration and partnership, evaluating, negotiating, and executing on next steps for referrals
- Discretion to develop strategic partnerships within the physician networks, hospital executives, executive geriatric professionals and organizations, high net worth financial advisors, high net worth real estate agents/brokers, elder care attorneys/advisors and other relevant professionals in order to generate referrals
- Discretion to develop strategic partnerships with executives in competitive markets for collaboration
- Establish key performance indicators that will determine the ultimate success of each partnership
- Nurture and grow the existing partnerships to ensure strategic referral goals are being met
- Proactively engage professional partners on a regular basis through meetings and networking to stay “top of mind”
- Lead strategic thinking on the execution of high-level professional networking events
- Assist in ensuring sales goals are met by the collective efforts of thoughtfully secured appointments with C-Suite and other targeted professionals
- Drive sales pipeline through partnerships and professional relationships
- Responsible for regularly meeting the sales metrics and benchmarks as set by company standard
- Strong peer collaboration with General Manager, Director of Business Development, and other leasing team members
- Work collaboratively with the key internal stakeholders across our executive, clinical, strategy, operations, marketing, sales, and other teams to ensure close alignment on professional partnerships
- Coordinate outreach meetings for other key staff including General Manager, Executive Director of Clinical Operations, or Director of Business Development
- Collaboration with the Director of Business Development on sales and marketing goals
- Approach all encounters with potential residents and associates in a friendly, service-oriented manner
- Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented
- Displays patience, tact, enthusiasm and a cheerful disposition
- Promote Inspīr in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community
- Provide education, support and resources to caregivers and professionals
- Provide outreach and create networking opportunities with professionals
- Effectively use CRM to maintain a high-quality outreach and sales effort
Education/Experience/Licensure/Certification:
- Bachelor's degree in marketing, human services, or business management preferred
- Minimum 3-5 years sales/marketing experience and professional contacts within the healthcare industry in New York City
- Demonstrates proficiency in Microsoft Office Suite and any applicable Customer Relations Management System (“CRM”)
- Experience with or interest in working with seniors including those with memory care needs
Why You’ll Love Working With Us:
- Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
- HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
- Growth Opportunities: We promote and foster career development and continuous learning.
- Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
- Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
