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Senior Telecommunications Analyst

Maximus • Full-time • Annapolis Junction, MD, United States • 2m ago

General information

Job Posting Title

Date

Tuesday, September 10, 2024

City

Annapolis Junction

State

Country

United States

Working time

Full-time

Description & Requirements

MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises to our people.

We are seeking a skilled and detail-oriented Telecommunications Analyst to join our team. As a Telecommunications Analyst, you will be responsible for managing and optimizing telecommunications systems and infrastructure. Your role will involve analyzing telecommunications data, identifying areas for improvement, and implementing solutions to enhance communication efficiency and cost-effectiveness.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS249, T4, Band 7

- Identify trends, patterns, and anomalies in telecommunications data to identify areas for improvement and optimization.

- Troubleshoot and resolve telecommunications issues, coordinating with service providers and vendors as necessary.

- Support the deployment and usage of Avaya soft phone (One-x Communicator) and IP Hard phones

- Perform changes in container-based technology (OCP)

- Design, test, and deploy VDN/vector logic, routing, and call treatment based on business requirements

- Ensure compliance with telecommunications regulations, security standards, and data protection policies.

Minimum Requirements

TCS249, T4, Band 7

- Bachelor’s degree: additional experience would be considered in lieu of degree

- 7+ years of experience in the related field

- An active Secret Clearance is required

- Proficiency in PBAX and VoIP communications (Avaya, Cisco), Avaya Virtual Platform

- Experience working with Windows 2012/2016 R2, AIX, RHEL, IBM Big Fix

- Must be based in the Colorado Springs, Colorado area and be available for on-site work, if the need arises.

- Team player, fast learner with ability to work proactively and independently to support mission critical operations supporting geographically diverse locations.

Desired: Certified in Microsoft Technology Associate (MTA) and Linux and prior experience with TSA Homeland Security.

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EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Annual Base Pay Minimum for this Position

70,000.00

Annual Base Pay Maximum for this Position

120,000.00