Description
Position: Full-Time IT Technician
Description
Average hourly rate is $20.26 (including wage, incentives, bonuses, overtime, shift differential, etc.)
Remote Capabilities: Available for those residing in or near the Wichita Falls area.
Are you passionate about working in a dynamic Information Technology (IT) environment that delivers exceptional service? Do you desire the flexibility to work remotely? Then Mainstream Nonprofit Solutions has the job for you!
Education: High School/GED diploma required.
Experience: Experience in computer systems or a helpdesk setting preferred.
Requirements: Valid driver's license and ability to meet agency underwriting standards.
Training: On-the-job training will be provided to ensure your success.
A Day in The Life as an IT Technician
As an IT Technician, you will be the first line of support for our staff. Your day-to-day responsibilities will include provisioning user accounts, troubleshooting connectivity issues, and fixing equipment abnormalities—essentially serving as a super-hero for our core operations that support kids and families. You will be part of a strong technology team that promotes continuous skillset improvement and engages in consistent communication with front-line staff to resolve issues. Travel within your assigned region may be required, and you will have the ability to work within a helpdesk queue to meet our Service Level Agreement (SLA) of resolving support issues within two business days.
What We Are Looking For
We seek a self-starter eager to learn, grow, and work collaboratively within our innovative company. We value forward-thinking individuals who actively seek solutions, challenge ineffective processes, and contribute to the company's growth. Ideal candidates are detail-oriented, self-driven, and committed to keeping our momentum going.
Why You Should Work for Mainstream Nonprofit Solutions
- Flexible Scheduling: Enjoy flexibility that fits your lifestyle.
- Generous Leave: 20 days of personal leave in your first year, increasing to 25 days after the first year, plus 12 paid holidays.
- Additional Benefits: Longevity bonus, tuition reimbursement, and the opportunity to work with a fantastic team dedicated to strengthening families and achieving excellence in service, education, and advocacy.
Join Us and Make a Difference!
To apply, please visit: www.tfifamily.org/employment
TFI is an Equal Opportunity Employer.
Requirements
Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.
Please Complete a Predictive Index assessment at the following link:
https://assessment.predictiveindex.com/692W/06d6affa-c111-434b-9760-c731e800fd70?type=candidateba
The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.
