At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Services currently seeks a DSNP Technical Program Manager (TPM) to join our team.
Job Title: Medicare/DSNP ITS - Technical Program Manager (TPM) Consultant
Job Summary: The Medicare/DSNP ITS - Technical Program Manager (TPM) Consultant will oversee integration and change management for multiple new Medicare/DSNP solutions that will support the launch of new Medicare/DSNP line of business. The new solutions support 2026 Medicare and DSNP requirements for managing prospects and brokers, CRM and customer service, enrollment, provider management, member experience, DSNP model of care and benefit coordination, risk adjustment, and reporting and data analytics. These products will integrate with mature Medi-Cal solutions and business processes with an end-to-end deployment strategy that involves both agile and stage-gate implementation models.
This TPM consultant will work to ensure that the implementation outcomes support requirements and meet targets for quality and UAT, training and user adoption, and for reporting and compliance, particularly in relation to Medicare/DSNP services in California.
Key Responsibilities: - Provide project and program oversight for the implementation, deployment, and adoption for new technology that supports new Medicare/DSNP line of business.
- Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery, meet dates, manage change requests and associated project cost management.
- Develop end-to-end program implementation plan and manage key deliverables through the project duration.
- Focus on integration and interface management to ensure new solutions successfully integrate with existing ITS systems.
- Understand business models and technical architecture strategy and work to align implementations with the future state Medicare/DSNP plan.
- Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan.
- Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems.
- Foster an environment of continuous improvement and innovation to ensure successful launch of new DSNP line of business.
Required Qualifications:
- Minimum of 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems.
- Bachelor's degree or equivalent experience
- 5 years' experience working on both agile and waterfall project management methodologies across multiple projects to support a single program.
- 5 years' experience with both cloud-based solutions and large-scale systems.
- 2 years' of Medicaid/Medicare/DSNP regulations and the healthcare industry's technology needs.
Preferred Qualifications:
- DSNP system experience in California preferred.
- Vendor management experience preferred.
- Direct experience with IT project audits, independent verification and validation (IV&V), and project governance preferred.
- Project management certification preferred (PMO, Agile, or other).
- Experience with Project Management Information Systems and IT tracking (e.g., Wrike, Azure DevOps, PlanView).
- Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, provider payments, healthcare analytics, EHR systems, and data management.
- Knowledge of IT security best practices and healthcare compliance regulations.
Working Conditions:
- Remote work arrangements with occasional onsite travel (e.g., quarterly).
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About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com .
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($60-$75/hourly). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
