Join our team
Welcome to our dynamic and fast-paced team, operating within an entrepreneurial environment designed to foster continuous learning and personal growth. Our primary focus lies in capturing the national premium market opportunity, catering to consumers with specific home needs and a strong inclination to invest in superior products, services, and support experiences.
At TELUS, our mission is to achieve remarkable growth and provide unparalleled experiences to our customers. To achieve this, we are seeking exceptional individuals who are high-performing, self-starters to join us in this new growth phase of the business. If you possess a keen intellect, unyielding ambition, and relish challenges, this is undoubtedly the ideal place for you.
As a part of the Custom Home Team, you will play a vital role in our success by crafting and implementing innovative growth strategies through tailored messaging, market segmentation, and developing attention grabbing creative to capture the custom premium market. Your contribution will be pivotal in meeting our strategic objectives and KPIs.
Here’s the impact you’ll make and what we’ll accomplish together:
You’ll use your balance of innovative strategic development, cross-functional relationships, marketing expertise, and commitment to driving improvements through test & learn opportunities to develop and manage our paid media campaigns, 1:1 campaigns, digital content development, and customer engagement tactics.
You’ll work across various internal and external stakeholder groups nationally including marketing communications teams, creative agencies, sales, vendor partners, product teams, database management and market intelligence teams, reporting primes, and marketing teams from TELUS Home Solutions & Mobility to drive progressive and meaningful improvements.
Here’s how:
- Create, implement, and manage short and long-term growth strategies with supporting programs to drive growth
- Work closely with cross functional teams to support customer acquisition goals through strategic campaign planning, data insights, budget management and program optimization
- Monitor ongoing metrics, campaign performance, and frontline feedback to evolve improvement strategies
- Lead weekly executive updates for leadership and be the overall point person driving the accountability for all cross functional acquisition activities, results and timelines
- Lead digital marketing strategy to develop paid media campaigns with an end-to-end customer journey that flows through our digital platform and lead generation systems
- Track, modify, and optimize our 1:1 campaigns to achieve KPIs and respond to the evolving needs of the businessÂ
- Analyze, synthesize and translate data into actionable insights and recommendations