**REMOTE** -Must Live In Houston, TX-
$16/hr
Temp to Hire
All Required Equipment Provided
- Agent will be on the phones all day making and receiving calls to/from providers office to obtain patient charts for insurance companies.
- There are production goals that must be met (hourly and daily KPI’s)
- No Cold Calling/ Offices are under contract
- High Call Volume: 100+ calls per day
- ZERO time off permitted within your first 90 days. Strict attendance policy.
- Need to be detail oriented in their work – reading the notes on each org before calling, dispositioning calls correctly, and following established operating procedures while maintaining high quality work. To be successful, the Outreach Agent will need to be able to toggle between applications and screens with ease. The ideal candidate will have customer service/sales experience and can work with providers to get a commitment on scheduling the chart retrieval, as the ultimate goal of each call is to speak to the provider/point of contact and gain a commitment for sending in the identified medical records.
8 days training: 8:00-4:30 CST
Hours after training: 8:00-4:30 CST
Qualifications:
- High school diploma or GED
- Contact Center/Telemarketing Experience
- Customer Service and/or Sales Experience (Hospitality, Travel, Healthcare)
- Computer skills and basic trouble shooting
- Ability to use dual monitors, multi-task seamlessly between monitors and applications
- Experience working remotely
- Familiarity with Dialer Technology preferred
To be considered please apply online and email your resume to ashley.morris@remx.com and reference Job: Outreach Agent
If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045