Job Description
Join us:
At iA, we're not just a company—we're a community of passionate problem-solvers and client champions. As an Install Coordinator, you'll be the bridge between our products and our clients' success. You'll work together with our Account Executives and clients to set up our products smoothly, ensuring everyone's on the same page with timelines and expectations. Your superpowers? Building trust, solving problems, and making sure our clients feel like they're in great hands.
What You'll Do:
- Be the glue that keeps our installation process running like a well-oiled machine.
- Collect all the right paperwork and make sure everything's signed and ready to go.
- Test, tweak, and troubleshoot our products on different digital platforms.
- Work with our Deal Support and Pricing teams to keep the installation train rolling.
- Jump in and help your teammates whenever you're needed.
- Keep our installation records neat and tidy so we're always on top of things.
Who You Are:
- A team player who loves working with others to get things done.
- Good at making decisions and always aiming for quality.
- Great at communicating and keeping the end goal in sight.
- Organized and detail-oriented, with a love for processes that work.
- Comfortable working with clients and getting the job done right.
- Familiar with our industry and how we can make our clients' lives better.
- Quick to spot issues and find the right people to help solve them.
- Cool under pressure, able to juggle multiple projects with ease.
- Comfortable using tools like MS Excel, PowerPoint, Salesforce, and Smartsheet.
- Excited to learn new tech and tools to help our team shine.
- Ready to thrive in a fast-paced environment where every day is different.
Your Experience:
- You've spent 1-3 years working directly with clients and know how to make them happy.
- You have 1-3 years of experience getting products up and running without a hitch.
The pay starts at $21/hr+ and a 3% annual target bonus.
We'll take care of you! Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, Annual Bonus, PTO + Wellness days, Wellness allowance and more!), A Human Approach, Career Advancement, Professional Development Opportunities, & Quality Working Conditions.
About Us
At iA American, we're all about offering top-notch vehicle service contract products and services to our clients. As a wholly owned subsidiary of iA Financial Group, which is one of the largest insurance and wealth management groups in North America, we're proud to be part of such a reputable and well-respected organization.
Our team is made up of some of the industry's best and brightest minds, who are dedicated to providing automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, and in-house administration. We're passionate about what we do and we're constantly pushing ourselves to do better for our valued clients.
Speaking of iA Financial Group, did you know that they're the fourth largest life and health insurance company in Canada? They offer a wide range of products for all stages of life and to meet the needs of clients across their vast sales network.
Company
iA American Warranty, L.P.Posting End Date
2024-07-01
About us
iA American Warranty LP, American Amciable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and Inclusion
Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts!