It’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Hourly
Job Description:
Administrative Support Staff – The Auto Club Group
What you will do:
Assists Department or Branch with a variety of support functions that may include processing tasks, ordering and monitoring supplies, contacting members and customers and responding to questions, supporting the front-line reception function, etc. Compiles information for reports and generates routine reports for use by management. Codes, edits, verifies, and enters information via keyboard on a teleprocessing/computer system. Performs calculations for a variety of routine applications (i.e., reports, forms, audits, various debit and credit balances, etc.).
Provides support for various monetary transactions including analyzing and resolving billing or customer related problems and providing cashiering services for members by taking payments for credit card/tickets while following appropriate company procedures. Types forms, reports and correspondence and maintains file and record systems. Collects information and investigates problems relative to the department.
Reviews a variety of reports and checks various forms for accuracy and completeness. May process mail using postal or imaging equipment, contact internal and/or external clients for information, sort incoming mail and documents and respond to telephone inquiries and problems and assist in developing new procedures.
Performs other related duties as assigned.
How you will benefit:
Administrative Support Staff will earn a competitive salary of $15 - $16 an hour with annual bonus potential based on performance.
- Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
- 401k Match
- Medical
- Dental
- Vision
- PTO
- Paid Holidays
- Tuition Reimbursement
We’re looking for candidates who:
Required Qualifications:
Education:
High School Diploma or equivalent
30, 40 or 50 correct wpm typing. Typing requirement to be determined by department at time of posting
Experience:
- Operating a calculator and/or adding machine
- Performing basic math calculations including addition, subtraction, multiplication, division and percentages
- Maintaining accurate files and records
- Using a PC for word processing, email and basic spreadsheet applications
- Typing routine correspondence, memos and basic reports
Knowledge and Skills:
- Business writing including using correct grammar and spelling
- Analyzing, researching and solving routine problems
- Prioritizing and completing multiple tasks concurrently
- Preparing report information
- Communicating effectively with others in a work environment and with the public
- Rotating within department to forming various support functions and for training purposes
Preferred Qualifications:
- Ability to walk or stand for most of work day in some locations
- Lifting requirement in some locations
- Ability to operate a telephone switchboard in some location
Work Environment
This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.