Pay: Â $21.00Â
Shift: Tue – Sat (8:30am – 5pm)
train onsite in Elmwood Park New Jersey for 2 weeks and then will go remote.
Training will be Monday to Friday, then they will switch to the Tues-Sat schedule.
Equipment is provided
PRINCIPAL JOB DUTIES
Duties may include but are not necessarily limited to the following:
- Answers calls from internal and external clients and patients regarding any laboratory related issues.
- Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies and procedures
- Report laboratory results using established protocols
- Place client supply orders
- Follows up with clients on consent forms, failed faxes and work all outgoing queues
EXPERIENCE AND REQUIRED SKILLS:
- 1-2 years of relevant experience
- Excellent verbal and written communication skills. Speak and write English clearly and effectively, good listener
- Prioritize and manage time efficiently.
- Computer literate
- Ability to multi-task in a fast paced environment
- Ability to handle stressful situations
 PREFERRED SKILLS:
- Â Medical terminology proficiency
- Some experience from a clinical laboratory, physician office and/or customer service experience
- Bilingual (Spanish)
For Immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as “Call Center Rep”.Â