Overview
Are you ready to lead a dynamic team in the finance department of one of the leading healthcare organizations? Carenet Health is seeking a proactive and experienced Billing & Collections Manager to join our team. As the Billing & Collections Manager, you'll have the opportunity to lead a team of talented individuals while implementing best practices to ensure timely collection of balances and mitigate the risk of bad debt. If you're passionate about making a difference in healthcare finance and possess the necessary skills and experience, we want to hear from you!
Responsibilities
- Lead and inspire a team of billing and collection rockstars, fostering a culture of collaboration, accountability, and continuous improvement.
- Organize workload, strategically allocating tasks and resources to ensure workloads are balance and deadlines are met.
- Optimize workflows and processes, driving efficiency and accuracy across the team.
- Maintain and enhance internal controls surrounding billing and collections
- Using analysis and strategic problem-solving, identify trends, mitigate risks, and optimize revenue recovery, ensuring that every dollar is accounted for.
- Build strong relationships with customer and internal departments including client services, IT and sales in order to facilitate timely resolution of issues
- Develop, track and report on KPI’s, measuring and analyzing performance metrics to drive continuous improvement
- Establish and implement collections policies and procedures that align with industry best practices and regulatory requirements
- Demonstrate persistence in brining issues/projects to conclusion and provide guidance to the team to do the same.
- Communicate with all levels of management, ensuring clarity and collaboration
Qualifications
- Bachelor’s degree in business or related field
- 5+ years of relevant experience
- 3+ years of management experience
- Credit/Collections experience
- Highly organized with ability to research and resolve issues
- Creative, flexible, and innovative team player.
- Strong organizational skills; able to manage priorities and workflow.
- Ability to work independently and as a member of various teams and committees.
- Proven ability to handle multiple projects and meet deadlines
- Strong interpersonal skills.
- Ability to prepare reports and business correspondence.
This is an On-Site role, working in our corporate offices in San Antonio, Texas.
More about Carene Health:
Carenet Health delivers multi-dimensional value to healthcare organizations in areas such as revenue optimization, cost containment and consumer experience. Our clients choose us—and stay with us for an average of seven years or more—because of our clinical expertise and our experience creating meaningful connections that deliver impact and ROI.Our solutions include multi-channel consumer engagement programs that support quality and satisfaction performance metrics, as well as on-demand clinical engagement and telehealth services that improve care and lower costs. Intelligent contact strategies, empathy-focused interactions, high-touch navigation assistance and best-in-class partners are a few of the key factors in our success.
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