Description:
Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally ... As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.
Job Duties
Personally support every customer to Own it.
Customer Care & Service
Drive Sales through building authentic relationships with customers
Assist customers on the showroom floor
Accept & process current customer payments
Assist with store sales by in store marketing
Input customer information into the store computer for new lease agreements
Update customer information & account status in the store's computer system
Manage cash transactions with customers
Administrative Assistance
File & maintain customer folders and records
Answer incoming telephone calls
Maintain regularly mailing campaign
Process order forms and references
Additional duties
Maintain the appearance & organization of the customer transaction counter
Assist in the maintenance of the showroom through cleaning, organizing & merchandising
Additional duties as assigned by management
Job Requirements
High school diploma or equivalent
Excellent interpersonal skills are required for daily customer contact
Working knowledge of electronic products (appliances, computers, etc.)
Strong sales skills- showroom and telephone
Position may require lifting up to 50 lbs. without help
Excellent telephone manners
Strong communication skills
Strong computer skills
Maintain professional appearance
Job Posted by ApplicantPro
