Dependency/Custody Receptionist (3926-40)
Deadline to Apply: March 8, 2024
Work Location ... Judges Office
800 Broadway
Cincinnati, Ohio 45202
Work Hours: 40 Hours/Week
Starting Salary: $18.00 per hour
NOTE: Applicants for positions with Hamilton County Juvenile Court are subject to background screening in accordance with the document, "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with Hamilton County Juvenile Court.
Hamilton County Juvenile Court is an Equal Opportunity Employer. A copy of the Equal Employment Opportunity Plan Short Form is available to any person upon request. Please contact the Human Resources Department at 513-946-9238.
Requirements (Education, Experience, Licensure, Certification):
• High school diploma or GED and 1 year of work related experience.
Preferred Qualifications:
• 1 to 3 years of work related experience, including 2 years of Juvenile Court work experience.
• Diversion, Equity and Inclusion experience.
Special Working Conditions and/or Hazards:
• Employees work indoors and are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.
Job Duties:
• Registers public for Court in JCMS and maintains docket sheets for use by Case Managers.
• Directs the public, attorneys and agency personnel to assigned courtrooms and correct locations.
• Answers telephone and directs calls to proper locations.
• Maintains the Cora Line for the Court, assists the public with calls regarding Dependency hearing dates and times, and directs calls to the Public Defender's office, when appropriate.
• Facilitates paperwork for Emergency Orders, ensuring that the Court and all parties have necessary pleadings in a timely manner.
• Sorts and distributes mail.
• Assists with scanning.
• Demonstrates regular and predictable attendance.
• Performs other duties as assigned.
Summary of KNOWLEDGE, SKILLS AND ABILITIES required for the position:
• Must possess analytical skills/abilities, which include: Ability to answer questions and guide individuals who need information about court hearing locations.
• Must possess clerical/administrative skills/abilities, which include: Ability to type accurately and efficiently in a variety of systems, write legibly and demonstrate excellent clerical skills.
• Must possess computer/technical skills/abilities, which include: Ability to operate a computer and use computer software, including, but not limited to: GroupWise, Microsoft Office and JCMS.
• Must possess project/process management skills/abilities, which include: Ability to perform duties in an organized and efficient manner, demonstrating excellent organizational skills, time management skills and a high degree of precision.
• Must possess written and oral communication skills/abilities, which include: Ability to communicate professionally, courteously and effectively in person, in writing, and over the phone; Ability to maintain positive, professional working relationships with associates, supervisors, officials and the general public;
• Must possess job knowledge of departmental policies and procedures, resources of Hamilton County benefits available to the public, and Juvenile Court personnel policies and procedures
