Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information ... - Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area and all public spaces
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform Front desk duties as needed
Qualifications:
- Previous experience in the hospitality industry preferred
- Excellent phone etiquette and communication skills
- Strong customer service and guest relations skills
- Knowledge of hotel management systems (e.g., property management software)
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Ability to remain calm and professional in stressful situations
- Fluency in multiple languages is a plus
We offer competitive pay and benefits, paid time off, and opportunities for career advancement. If you are a friendly, customer-oriented individual with a passion for hospitality, we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with our hotel.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance
Schedule:
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed
Work Location: In person
