We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities ... Ultimately, you will help create a pleasant and memorable stay for our guests.
If this interview day/time doesn't work for you, please feel free to give us a call at 920-457-7724 and we can schedule another time.
Benefits:
• Pay: $14-16 per hour
• Part-time or full-time opportunity
• Immediate Opening - Starting ASAP
Responsibilities
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform guests about payment methods and verify their credit card data
• Register guests collecting necessary information
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to guests' complaints in a timely and professional manner
• Maintain updated records of bookings and payments
Basic Requirements
• Must be trustworthy, dependable, and have a positive attitude
• Hospitable approach to both external and internal customers
• Computer and customer service skills required.
• Experience is required.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
• 8 hour shift
Work setting:
• In-person
Work Location: In person
