We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by taking orders and providing product information.
Responsibilities ... • Take customer phone orders and process website orders
• Handle customer inquiries and resolve concerns
• Provide information about the products and services
• Develop and maintain a knowledge base of the products
• Enter all bills
Qualifications:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
Company DescriptionFor 114 years, Maryland China Company has been proud to offer the largest selection of fine white porcelain and beautiful ceramic pieces to our customers. We ship our products all over the world. In addition to the 1200 items that we stock at our warehouse, we offer custom decorating and manufacturing services
