We're looking for a customer-focused professional with excellent written communication skills capable of handling both routine and complex customer support issues. This is a great opportunity to work in a team-oriented environment. Our ideal candidate is well-organized and driven, with experience working in a fast-paced environment with multi-tasking capabilities.
Responsibilities ... • Adhere to company policies and procedures.
• Work with customers to resolve issues and complaints.
• Provide technical support.
• Report on violation of company policies and procedures.
• Troubleshoot and resolve product issues and concerns
• Organize and attend retail events to help customers
Qualifications:
• Experience in customer service, sales or related fields
• Reliable transportation is a plus, not a requirement
• Professional demeanor
• Ability to multi task
• Ability to work in a fast-paced environment
Job Types: Full-time, Part-time
Expected hours: 40 per week
Benefits:
• On-the-job training
• Professional development assistance
• Referral program
Experience level:
• Under 1 year
Shift:
• Day shift
• Morning shift
Weekly day range:
• Monday to Friday
• Weekends as needed
Work setting:
• In-person
• Office
Ability to Commute:
• Hyattsville, MD (Required)
Ability to Relocate:
• Hyattsville, MD: Relocate before starting work (Required)
Work Location: In person
